Subway Lord Street Fleetwood

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Welcome to the world of sandwiches at Subway Lord Street Fleetwood, located at 83 Lord Street, Fleetwood, FY7 6. This restaurant promises a mix of freshly made sandwiches, salads, and more, allowing you to build your meal just the way you like it. However, it seems that the experience has been inconsistent for some patrons.

The echoes of customer reviews tell a story that diverges from the typical excitement one might expect from a Subway outlet. Horrible customer service, as described by Elizabeth LeDuc, raises a red flag. After ordering online, she faced an unexpected cancellation and was informed about potential double charges. Such experiences can tarnish the overall reputation of a brand.

  • Gary Martin shared his disappointment with the cheese and bacon stack, noting that what was delivered fell far short of the expectations, both in quality and portion size.
  • Alicia Blancard encountered a frustrating interaction at the counter, where issues with her gift card led to a heated exchange, showcasing a lack of customer support.
  • Sarah Jane Mayson pointed out the disorganization of service, where delivery orders took priority over in-store customers, creating a frustrating waiting experience.

While the concept of Subway revolves around personalization and choice, the real-world application at this particular location appears marred by operational challenges. It's essential for a venue like this to streamline their service and prioritize customer satisfaction if they hope to regain trust and improve the dining experience.

Despite these challenges in service, the hallmark of Subway remains: their ability to offer a diverse range of ingredients for custom sandwiches. There’s potential shine beneath the surface, one that if tapped into correctly could transform the dining experience here into one of delight rather than frustration.

For those eager to see the improvements firsthand, or perhaps for the sandwich aficionados keen to explore the myriad combinations of toppings and breads, Subway Lord Street Fleetwood still holds the possibility of delivering great flavors. Yet, it remains crucial for management to rectify these ongoing issues, ensuring that each visit lives up to the Subway brand's promise of quality and service.

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Subway Lord Street Fleetwood Menu

Location

Address: 83 Lord Street Fleetwood, FY7 6
Phone: (125) 377-8261

🕓 Work Hours
MON 9:00 - 21:30
TUE 9:00 - 21:30
WED 9:00 - 21:30
THU 9:00 - 21:30
FRI 9:00 - 22:00
SAT 9:00 - 22:00
SUN 9:00 - 21:30

Last Reviews

  • Author: Elizabeth LeDuc

    20 February 2025

    If I could give this place zero stars I would. Absolutely horrible customer service. I ordered online and they cancelled my ordered and proceeded to tell me they would double charge me if I reorder and would not give me my deal. Also would not get any type of management nor corporate or anything for me to speak with. And went on to help drive through. I will never again eat at this location againUpdate: / I went up there because my money was never cleared they took it. Even with proof of showing the manager on duty still no compensation. She called me a liar and all. And would not give me corporate number. So come in the morning my bank and proper action will be involved. I recommend do not eat at this location unless you want to be double charged. And treated like scum.

  • Author: Gary Martin

    20 February 2025

    I ordered a cheese and bacon stack one foot on a toasted Italian cheese bread what I got delivered was plain bread squashed to less than a half an inch I had slithers of bacon in a whole foot whilst the main filling was spoonful after spoonful of carmonised onion sauce the whole thing was utterly inedable I went to the shop the CSR said sorry didn't mention the pound I'd spent for the bin

  • Author: Alicia Blancard

    20 February 2025

    TERRIBLE SERVICE. Jassi was extremely rude, took my money and tried to tell me my giftcard was empty when I had just gotten it for Christmas and there was in fact money on it I had proof of receipt of the card being purchased and she charged it first then told me it had . left on it and than tried to tell me it was empty and nothing on it and made no sense. She was arguing with me about the situation and it was unprofessional, I would never come back here.

  • Author: Sarah Jane Mayson

    20 February 2025

    Absolute disgrace and complete disorganisation.Arrived with customer in front of me and it took me minutes to be served!!All the delivery orders seemed to take priority!There were members of staff with absolutely no urgency and no apology for delay even after I voiced my concerns. One guy came in had ordered on the app and it hadn't come through so he jumped the queue ahead of me too!! Not his fault!Then after a wait of / minutes was told the wraps were still frozen!! So couldn't even order what I'd gone in for...All salad items were low... the place looked like a bomb had gone off!DO BETTER!!!

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